Sunday, March 4, 2018

Early AWS adoption enabled TechnologyOne's business change

In 2010, the Australian enterprise software provider TechnologyOne identified a change that would change the way businesses use software and services.

As a result, TechnologyOne jumped on a plane and traveled to Seattle to meet with Amazon Web Services (AWS) to see what a cloud future looked like for the Australian publicly traded company.

With 1,200 customers in six countries, TechnologyOne considers Microsoft, SAP and Oracle as its main competitors. therefore, the space in which the Australian based company plays is very competitive.

Speaking with the media at an AWS panel on Wednesday, Edward Chung, long-time CEO of TechnologyOne's COO, detailed the company's transformation.

Chung noted that the speed with which people ask for services was one of the main drivers of business change. He said that TechnologyOne has started to transform all of its business to respond to the "digital revolution".

"We went from a traditional software vendor who was installing on-premise software to full software-as-a-service (SaaS) software and it was a crazy trip," he said. "The only way is to be the cloud-first and a SaaS provider.

"We have rewritten our entire software base to track the different phases of the industry

"A huge transformation for a 30-year-old SaaS on-premise SaaS business is the only way customers get it.

Chung said it would not have been possible without the cloud and AWS in particular, because eight years ago there was no cloud provider to help here in Australia - AWS itself only launched its Sydney area five years ago.

According to Chung, the most difficult thing about transforming the business model into a cloud-based model was that the company was innovating in Australia, this change also necessitating a reengineering of the company's offering.

"Our customers have quickly turned to SaaS," Chung told ZDNet.

"We were very impressed by the speed with which the government sector adopted our SaaS - beyond what we expected, which allowed us to grow our business even more quickly than planned to meet their needs. because all our customers benefit from it. "

Speaking with ZDNet in November, founder, former CEO, and now President of TechnologyOne Adrian Di Marco said that the massive cloud business market in Australia continues to accelerate.

"The cloud is a new paradigm for customers: the market is huge in Australia, there are departments, we have seen a huge demand from the federal government, state departments, local governments, universities, they all want Cloud and they really want everything to be delivered as we offer it, software as a service, not as a hosted thing, "he said.

"The cloud is growing exceptionally fast, it's a business that's on the rise."

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